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Резюме от 16.01.2024

Sales agent

Основная информация

Имя, Фамилия:
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Дата рождения:
11 Ноября 1998 (26 лет)
Oпыт:
Вид занятости:
Full-time, Part-time
Город:
Кишинёв
Телефон:
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Эл. почта:
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Социальные сети:
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Сфера деятельности

Vânzări

Обо мне

I have extensive knowledge and experience in social media, travel indusrty. I am a talented, ambitious, and hardworking individual. I am also skilled at competently handling a variety of tasks on a daily basis and performing well under pressure.
Building strong relationships with people in order to achieve the best results is a key strength.

Oпыт

Fly-Business

(Кишинёв)

Октябрь 2022 - Настоящее время
Sales agent

Обязанности:

• Client Relationship Management: Cultivated and maintained positive relationships with clients, understanding their travel preferences and needs.
• Sales and Revenue Generation: Contributed to the agency's revenue growth by actively promoting and selling various travel packages, achieving and surpassing sales targets.
• Itinerary Planning: Created personalized and detailed travel itineraries for clients, ensuring a seamless and enjoyable travel experience.
• Booking and Reservations: Managed bookings, reservations, and travel documentation efficiently, ensuring accuracy and compliance with industry standards.
• Product Knowledge: Stayed informed about the latest travel trends, destinations, and industry updates to provide clients with up-to-date information and recommendations.
• Problem Resolution: Effectively addressed and resolved customer concerns, demonstrating strong problem-solving skills and ensuring high customer satisfaction.
• Collaboration: Collaborated with colleagues to enhance the overall customer experience, contributing to a positive and cohesive team environment.
• Promotional Activities: Participated in sales initiatives and promotional events to boost agency visibility and attract new clients.
• Technology Utilization: Utilized travel booking systems and online platforms to streamline booking processes and stay updated on industry technologies.
• Record Keeping: Maintained accurate client records, preferences, and communication history to facilitate future interactions and personalized service.
Skylux Travel

(Кишинёв)

Февраль 2022 - Октябрь 2022
(8 месяцев)
Sales agent

Обязанности:

• Research, explore and study different travel destination options.
• Research destination and travel prices, customs, weather conditions, reviews etc. • Research and study clients' specifications and wishes.
• Suggest suitable travel options that best suite clients' needs.
• Offer and promote different services and offerings
• Keep learning about latest industry trends
• Attend webinars, conferences and other educational programs
• Build and maintain relationships with clients
• Track KPIs and prepare KPI reports
Itn

(Кишинёв)

Февраль 2019 - Февраль 2022
(3 года )
Sales agent

Обязанности:

• Sales and Consultation: Provide tailored travel advice, meet sales targets, and consult customers on destinations and packages.
• Booking and Reservations: Efficiently handle bookings, reservations, and documentation for seamless travel experiences.
• Product Knowledge: Stay updated on travel trends, destinations, and industry updates to offer accurate information.
• Customer Service: Resolve issues, address concerns, and ensure customer satisfaction in travel arrangements.
• Up-selling/Cross-selling: Identify opportunities to enhance sales by offering additional services and related products.
• Technology Utilization: Utilize travel booking systems and online platforms to streamline processes.
• Collaboration: Collaborate with other departments to improve overall customer experience.
• Promotional Activities: Participate in sales initiatives and promotional events to drive business.
• Compliance and Record Keeping: Ensure compliance with regulations, company policies, and maintain
accurate customer records.
• Continuous Learning: Stay informed on industry changes, new destinations, and technologies to
provide updated recommendations.
Nova Assistant

(Кишинёв)

Февраль 2018 - Февраль 2019
(1 год )
Insurance manager

Обязанности:

• Conducting business correspondence and telephone conversations
• Solving operational issues related to the organization of Medical, Legal and / or other assistance to
the Insured Persons (Tourists) in the country of their temporary residence.
• Work exclusively in the B2B segment, with international partners
• Participation in solving administrative and organizational issues
• Timely execution of orders of the head

Образование (Высшее)

09.2016 - 05.2019
USM, Moldova

Факультет, специальность: Applied Translation English - German Languages

Город: Кишинёв

Знание языков

Русский — Родной
Английский — Эксперт
Румынский — Средний

Водительские права

Категория — B

Курсы / Тренинги

3 month
Digital Marketing

Хобби

Art, Travel, Sport An avid traveler with an insatiable curiosity for diverse cultures and landscapes, I find joy in exploring new horizons. Complementing my wanderlust, I am a dedicated learner, often engrossed in the pages of insightful books. My active lifestyle extends to sports, where I engage in various physical activities to maintain a healthy balance.
Beyond my adventurous pursuits, I thrive on social connections and quality time with friends, whether it's exploring local scenes or engaging in cultural events. As a responsible caregiver for my feline companion, I bring a nurturing touch to my daily life. These diverse interests, from globe-trotting to intellectual pursuits, staying active through sports, and fostering relationships, showcase a well-rounded and adaptable individual.

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