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CV de la 24.08.2022

Office Manager, Assistant Director

Informații de bază

Nume, Prenume:
*disponibil în Premium de la 3 luni și VIP
Data nașterii:
13 Noiembrie 1977 (46 ani)
Experiență:
Program de lucru:
Full-time
Oraș:
Chișinău
Număr de contact:
*disponibil în Premium de la 3 luni și VIP
E-mail:
*disponibil în Premium de la 3 luni și VIP
Rețele sociale:
*disponibil în Premium de la 3 luni și VIP

Domeniul de activitate

Funcții publice Management / Administrare

Despre mine

To develop an activity with sustainable results in continuous process improvements.Would like to be able to express my professional creativity and innovative approach towards today’s trends in business and development

Experiență

Al Danube

Management (United Arab Emirates)

Martie 2021 - Prezent
Senior Executive Property Management

Responsabilități:

 Manage all aspects of assigned properties.
 Maintaining property rentals by advertising and filling vacancies, negotiating and closing leases
 Establishing rental rate by surveying market rates, calculating overhead costs, depreciation, takes and profit goals.
 Advertising vacant properties by using the add portals, obtaining referrals from real estate agents and from current tenants explaining advantages of location and services and showing units
 Closing contracts with tenants by negotiating leases and collecting security deposit & rental cheques.
 Accomplish financial objectives by collecting rents, forecasting clients’ requirements, preparing an annual budget, analysing variances and initiating corrective action.
 Maintaining the properties by investigating and resolving tenant’s complaints, enforcing rules of occupancy, inspecting vacant units and completing repairs, planning renovations
 Working close with contractors and suppliers and gather valuable quotations and material to proceed with maintenance/repair in a timely manner.
 Execute organization goals by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments
 Maintain a positive, productive relationship with tenants and owners.
 Keeping up to date the Community Management rules and regulations and comply with it for better work approval process
 Managing Legal Disputes
 Always in line with local governmental authority’s rules and regulations DLD, RERA
 For Residential and Commercial - providing hands-on oversight, regular site management, communication, problem resolution and emergency response
KAYE & CO

Business Management (United Arab Emirates)

Iulie 2019 - Martie 2021
(1 an 8 luni)
Business Development Manager

Responsabilități:

 Negotiate contracts and close agreements to maximize profits
 Serve as the lead point of contact for all customer account management matters
 Collaborate with sales team to identify and grow opportunities within territory to achieve quotas while keeping our clients satisfied and engaged with our products and services in the long run.
 Assist with challenging client requests or issue escalations as needed
 Identify new business opportunities among existing customers liaising with cross-functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience
 Interface with large portfolio of property owners and property managers to execute on strategic plans for each account in order to improve profitability and provide for an enhanced customer experience.
 Serve as a single point of contact with owners (or their agents) for all required approvals for new collocation opportunities and existing rooftop tenant modifications.
 Negotiate business terms with owners for tenant rents, revenue share terms, consents and agreement extensions.
 Maintain database of all relevant contacts and notes of interactions with property owners currently contracted with the Company.
 Ensure all applicable processes, procedures, and policies are supported, documented, well communicated, and adhered to in a consistent and repeatable manner.
 Identify and contribute to the implementation of systems enhancements toward optimizing workflows, collaboration, and data quality.
Christian Dior

Management (United Arab Emirates)

Septembrie 2012 - Iunie 2018
(5 ani 9 luni)
Junior Buyer / Product Specialist

Responsabilități:

 Keeping up to date with market trends and reacting to changes in demand
 Making the purchasing decisions by considering the customer demand, market trends, store policy and financial budget
 Regularly reviewing performance indicators, such as sales and discount levels;
 Analyzing consumer buying patterns and predicting future trends
 Planning and selecting a range of products to sell in the retail outlets.
 Monitoring all aspects of a lifetime product, including long and short term developing.
 I stay alongside of trends in a marketplace to ensure the product’s competitive position.
 I interface with project managers and clients to determine the product’s future direction.
 Analyzing numerical and statistical data regarding the market where is a necessary tool in purchasing the collection and facilitating effective interactions with the sales, administrative, manufacturing and marketing team.
 Developing short and long-term strategies to enlarge the range of products in order to meet sales objectives
 Writing reports and forecasting sales levels
 Liaising with shop personnel to ensure supply meets demand
 Training and mentoring junior staff.
BURBERRY MIDDLE EAST

Assistant Manager (United Arab Emirates)

Martie 2010 - Septembrie 2012
(2 ani 6 luni)
Store Supervisor & SAP Inventory Key Controller

Responsabilități:

 Responsible for overseeing other sales assistants working on the shop floor.
 Equip staff with the knowledge, practical skills and motivation to carry out work-related tasks.
 Developing effective induction program
 Designing and expanding training and development programs based on both the organization’s and the individual's needs;
 Delegate daily duties to more junior members of staff.
 Operate the cash register.
 Working alongside management to develop product ideas.
 Monitoring stock amounts.
 Delivering high standards of customer service within the store in accordance with Company’s core values and service standards.
 Meeting sales targets and overseeing the store in manager’s absence.
 Responsible for all aspects of stock handling, managing and executing all inventory and shrink goals.
 Indentified suggested and successfully implemented space management of slow moving items, stock level, loss prevention, maintenance of merchandise, stock availability.
 Reconciling cash receipt on a daily basis.
 Monitoring the performance, coordinate workflow and make sure that the store operates efficiently.
AlZahra Properties

Management (United Arab Emirates)

Septembrie 2008 - Noiembrie 2009
(1 an 2 luni)
Office Manager & P.A. of Chairman

Responsabilități:

 Supervise all of the administrative activities that facilitate the smooth running of an office.
 Keeping an accurate schedule for the CEO
 A proper follow up with the minutes of the meeting.
 Organize the office and keep the colleagues posted with all the tasks that they need to accomplish for the day.
 Motivate the staff.
 Having briefings every day regarding the status of the business.
 Give customer service trainings.
 Delegating work and workload planning.
AZADEA GROUP

Department Management (United Arab Emirates)

Septembrie 2005 - Septembrie 2008
(3 ani )
Azadea Group, V-Star Multimedia

Responsabilități:

 Taking care of the Stock Replenishment –ASR, accordingly with the shop budget.
 Follow up issues related to the staff and forward it to the Head Office.
 Keeping a very accurate and proper follow up of each item within the shop.
 Dealing with the suppliers.
 To be an excellent organizer for the shop accordingly with Marketing – Head Office requests.
 Assisting each customer accordingly with their request.
 Follow up with customer order

Studii (Superioare)

09.1996 - 06.2000
Colegiu

Facultatea, specialitatea: Spiru Haret

Țara: Romania

Limbi străine

Româna — Expert
Engleza — Expert
Franceza — Începător
Abilități cheie
Abilitatea de a învăța rapid Abilitatea de a soluționa eficient problemele Abilități de ascultare Abilități de comunicare Abilități de documentare / păstrarea evidenței Adaptabilitate Analiza comportamentului consumatorilor Analiza datelor Angajamentul clienților Atenție la detalii și simț estetic Cercetare și analiza datelor Cunoștințe generale despre afaceri Excel Grijă sporită pentru pacienți Integrarea comunicării vizuale în platformele de socializare Lucru în echipa Managementul brandului Managementul conflictelor Managementul relației cu clienții (CRM) Marketing B2B Motivație Negocierea și semnarea contractelor Vorbitul în public

Permis de conducere

Categorie — B

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