CV изменено 17.01.2024
Sunt gata să accept orice funcție
Договорная
Основная информация
Дата рождения:
14 Сентября 2000 (26 лет)
Oпыт:
2 года 6 месяцев
Вид занятости:
Full-time, Part-time, Работа посменно, Ночная смена
Город:
Кишинёв
Сфера деятельности
Internship / Stagiere
Tech / IT / Programare
Обо мне
Responsible and motivated ready to apply education in the workplace. Offering excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Personal Qualities:
- work diligently and conscientiously.
- enjoy solving complex situations and ready for adventure.
- actively participate in teamwork, neither hindering nor hesitating to help everyone, even when not asked.
- motivate everything that moves, and if it doesn't move, I move and motivate it.
Oпыт (2 года 6 месяцев)
Stefanini
(Кишинёв)
Апрель 2021 -
Октябрь 2023
(2 года 6 месяцев)
IT Technical Specialist
Обязанности:
Work in collaboration with a team.Take ownership of customer issues reported and see problems through to resolution.
Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
Document knowledge in the form of knowledge base tech notes and articles.
Follow the SLA for issues with respect to the severity.
Ensure proper recording and closure of all issues.
Advanced experience with Windows operating systems.
Advanced experience with Office applications (Outlook, Word, Excel, PowerPoint)
Experience with CRM and ticketing systems (ServiceNow)
Install - uninstall and configure software's.
Install & set up printers and drivers.
Experience with Active Directory, Velocloud, SolarWinds, Microsoft Exchange, SAP
SharePoint and Network Drives, AVD (Azure Virtual Desktop) systems, TeamViewer.
Образование (Высшее)
09.2019 - 06.2023
Universitatea Tehnica a Moldovei
Факультет, специальность: Calculatoare Informatica si Microelectronica, Specialitatea: Automatica si Informatica
Город: Кишинёв
Знание языков
Английский — Эксперт
Ключевые навыки
Etica în muncă
Asertivitate
Comunicare
Adaptabilitate
Statistică
CRM
Copywriting
Analiza datelor
Lucru în echipa
Rezistență la frustrare
Soluționarea problemelor
Time Management
Водительские права
Категория — B
Курсы / Тренинги
2023, 1 luna
Trading Course
Сертификаты
Сентябрь 2023 - Октябрь 2023
International Certificate Trading Course
Training program for Trading knowledge and financial markets
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