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Резюме от 30.05.2023

I am ready to accept any function

Основная информация

Имя, Фамилия:
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Дата рождения:
08 Апреля 1993 (31 год)
Oпыт:
Вид занятости:
Full-time
Город:
Кишинёв
Телефон:
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Эл. почта:
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Социальные сети:
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Сфера деятельности

Construcții / Reparații / Instalații Import - export Relații clienți / Call centre

Обо мне

Hello,

I live in Istanbul currently but my wife is from Moldova and we are thinking of moving there and that is why I am looking for a new job from there. My native language is Turkish and also I have an advanced level of English but I am willing to learn your language too.

Highly motivated export representative with six years of experience in sales support, sales operations, and customer care roles. Proficient in handling all aspects of export activities, from document preparation to shipment organization. Resourceful in understanding customer needs, generating quotations, and managing relationships among customers, distributors, and intercompany. Well-versed in international payment methods like Letters of Credit and adept in navigating export regulations.

Oпыт

Habasit Turkey

(Turkey)

Март 2022 - Настоящее время
Export Customer Care Representative - Full Time

Обязанности:

• Responding promptly to customers’ inquiries or complaints and provides updates until resolved. Follows
up to ensure customer satisfaction.
• Processing quotations and orders accurately and timely according to customer’s demand.
• Processing expedited orders and communicates with Production and Shipping to effectively meet
customers’ needs.
• Handling requests from the Sales Department and Distributors.
• Coordinating transportation delivery activities.
• Planning transport routes by carrying out a detailed study of cost-effective trade routes.
• Handling all export shipments, including preparing all the necessary documents: commercial invoice,
packing lists, certificate of conformity, and etc. to ensure that they are in compliance with customs rules, regulations and incoterms.
• Reviewing the documents involved in export process for payment submission.
Portakal Plastik Üretim Pazarlama A.Ş

(Turkey)

Март 2021 - Март 2022
(1 год )
Export Sales Support and Operation Specialist - Full Time

Обязанности:

• Keeping track of customer orders received and communicating.
• Supporting sales team.
• Responsible for all export activities.
• Fair participation
Emas Elektroteknik Makina San. ve Tic. A.Ş.

(Turkey)

Февраль 2019 - Октябрь 2020
(1 год 8 месяцев)
Emas Elektroteknik Makina San. ve Tic. A.Ş.

Обязанности:

• Preparation and follow-up of all documents related to export transactions for the International Sales staff
and International agents, answer phones and emails.
• Administer sales contracts for international sales to include; reading the contract for accuracy.
• Maintain customer satisfaction by establishing rapport.
• Organizing all export operation processes and preparing weekly sales report.
• Fair participation.
Cebeci İç ve Dış Ticaret

(Turkey)

Апрель 2015 - Май 2016
(1 год 1 месяц )
Export Assistant - Full Time

Обязанности:

• Learning the basic export rules and operation,
organizing export documents and follow-up.
Esen Ofset Matbaacılık A.Ş

(Turkey)

Июнь 2012 - Июль 2012
(1 месяц )
Trainee(Export)
Esen Ofset Matbaacılık A.Ş

(Turkey)

Сентябрь 2010 - Август 2011
(11 месяцев)
Trainee(Accounting)

Образование (Неоконченное высшее)

02.2023 - Настоящее время
Okan University

Факультет, специальность: MBA

Страна: Turkey

09.2016 - 06.2018
Halic University

Профиль: Faculty of Management - Political Science and International Relations (75% scholarship)

Страна: Turkey

09.2011 - 06.2013
Kocaeli University - Associate's degree

Факультет, специальность: Foreign Trade

Страна: Turkey

Знание языков

Английский — Эксперт
Турецкий — Эксперт
Немецкий — Начинающий
Ключевые навыки
Ability to learn quickly Ability to solve problems effectively Communication skills Documentation skills / record keeping Empathy Enthusiasm Excel General business knowledge Listening skills Motivation Outlook Social media / digital communication Teamwork Word

Водительские права

Категория — B

Сертификаты

Ноябрь 2022 - Ноябрь 2022
İMMİB Akademi

E-Commerce

Ноябрь 2022 - Ноябрь 2022
İMMİB Akademi

Export Payment Methods

Май 2023 - Май 2023
Udemy

Master Communication with Customers using Business English

Июнь 2019 - Октябрь 2019
English Time Language School

ENGLISH B2

Январь 2022 - Январь 2022
Udemy

ENGLISH C1 

Май 2023 - Май 2023
BTK Akademi

Effective Communication Strategies

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