We are looking for a result oriented person, able to solve problems and offer best quality service to our clients.

Responsibilities:

• Order processing (order entry, ammendments and confirmation)
• Monitoring orders through the delivery cycle.
• Setting up internal systems to meet customer specifications on packing, label and delivery.
• Direct contact with customers, the factory, and sales team regarding order and delivery status.
• After sales support- customer requests for additional information, returns, and other claims or questions that may arise.
• Preparation of analysis on orders, delivery status, stocks.

Requirements:

• Good skills in English, Russian and Romanian 
• Attention to detail
• Computer literacy (good command of Excel)