Account Manager for US

Опубликовано вчера

Account Manager for US

TRAVOD

TRAVOD

Компания подтверждена

Вакансия прошла проверку

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Основная информация

Зарплата:

Договорная

Вид занятости:

Full-time

Oпыт:

Entry-Level (< 2 лет), Mid-Level (2-5 лет)

Город:

Кишинёв

Описание вакансии

Travod is an international, fast-growing translation agency based in the UK, making information accessible worldwide for over 6000 brands in 120+ languages every day.

Our belief in delivering content with excellence and passion fuels our mission to enable international companies to reach and engage with their global audience.

We empower WOW people to deliver exceptional results while fostering a supportive environment where our employees feel valued and encouraged to bring their extra value to the company..

YOUR ROLE: Ensure client’s retention and strategic growth of existing client accounts.

DAILY RESPONSIBILITIES:

Manage and develop a trusted advisor relationship with existing client accounts;
Look for growth opportunities via upsell, relationship development and customer service;
Identify new business opportunities among existing clients;
Work with the operations team to deliver an outstanding level of customer experience;
Track customer satisfaction and take appropriate actions to ensure clients’ retention;
Hold regular business review meetings with clients.

WHAT MAKES YOU A FIT FORTHIS ROLE:

Proven work experience in account and relationship development;
Advanced communication skills in English. Ability to build rapport;
Great collaboration skills across internal teams;
Strong negotiation skills

WHAT WE OFFER YOU:

Great collaboration skills across internal teams;
Strong negotiation skills
Annual Performance bonuses and employee appreciation programs.
Office or home? Why choose? You can have the best of both worlds with our hybrid work model.
Supportive Learning Financial Package, Business Udemy courses, Knowledge Center and clearly defined processes are elements that keep our team engaged and sharp.
Support for Families (Weddings, Newborns)
Working late shifts? We got you covered, taxi is on us.
Full support from our organizational coach.
Extra days off: on your birthday, for loyalty, "family reasons"
Referral Bonus
Fun corporate events and a dedicated contribution to social causes
A culture of trust, autonomy and flexibility to succeed.

Send us your CV in English to [показать e-mail]career@travod.com stating the position for which you are applying in the subject line – "Account Manager for US".

We are looking forward to hearing from you!

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Преимущества

Кофе / чай / снеки

Зона отдыха

Бонусы и премии

Тимбилдинги

Курсы иностранных языков

Tренинги

О компании

Travod is a global provider of language services that empowers WOW people to deliver exceptional results. Our company was founded in 2010 with its current headquarters in Manchester (UK) with a mission to provide high-quality language services to customers worldwide.

Today, Travod has 130+ employees (local and international), a community of 5,000+ linguists who translate for our clients in over 100 languages.

At Travod, we aim to create an environment where every member feels appreciated, respected, and encouraged to succeed.

The 4 pillars of our philosophy are:

A Strong Sense of Belonging: As a member of our team, you are valued, supported, and encouraged to bring your extra-value to the company. Our team bonding initiatives and internal challenges strengthen the bonds between us.
WOW People: Our members are kind, always supportive and with a good sense of humor. They are respectful, polite, open-minded, smart, talented, and passionate about their work.
Trust and Autonomy: We trust our employees and give them freedom, flexibility, and autonomy to succeed. Our remote work policies and lack of micro-management make us a great choice for those who value trust and independence.
Growth Opportunities: With a unique story, international working environment, and support from knowledgeable team leaders and colleagues, you will have endless opportunities for growth and development.