Responsabilități:

Developed strategies for procuring goods and services in compliance with organisational policies and procedures.
Maintained accurate records of purchases, pricing, and other important data.
Analyzed market trends to identify potential cost savings opportunities.
Collaborated with internal stakeholders to determine purchasing needs and negotiate prices.
Evaluated bids from vendors to determine the best value for money solutions.
Negotiated contracts with vendors to secure the most favourable terms and pricing.
Coordinated contract management, as the contract owner for each specific purchase.
Formulated and implemented annual purchasing plans and contracts, covering internal stakeholders' needs.
Built long-term relationships with company vendors and suppliers to secure optimal prices.
Handled multiple analytical reports to keep the internal purchase trends in line with the policies.
Conducted bidding processes for Armenia, which required high management presentation and approval.
Achieved remarkable savings by localising service provision.

Responsabilități:

In ISDP SRL, which has parent company Katoen Natie, international logistics service provider, I received internal trainings and in short time become independent in issue solving and communication with customer.
For resolving problems, I had direct communication through phone and mail with customer and also internal teams from different countries (ex. Belgium, Spain, Italy, Netherlands..).
Assisted Team Leader in meetings with customer, taking into consideration that it is not required for a CSR position.
Developed high-level technical skills that are related to internal applications used and also external software, SAP.
Performed inventory inspections between systems using multiple SAP transactions and Excel reports.
Deep investigations in Customs export/import within/outside EU.

Responsabilități:

Had direct communication with clients, providing detailed service description offered by the company.

Staff administration for satisfying customer's needs and expectations.

Analyzed local market and implemented tactics for raising the demand of services.