Responsabilități:

Manage the modelling, planning, and execution of all customer experience processes.
 Building prospect lists of potential new customers through research and identification of business opportunities.
 Generate revenue and reduce unnecessary costs.
 Fostering lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
 Research market trends and surveys and use information to stimulate business.

Responsabilități:

Built and managed accurate sales pipeline to maintain high volume of activity.
 Recommended innovative alternatives to generate revenue and reduce marketing costs.
 Solved all claims on a daily basis.
 Analyzed market trends and surveys and used information to revenue growth.
 Recruited and trained every single employee
 Identified new business opportunities through cold calling, networking, marketing and prospective database leads

Responsabilități:

 Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
 Maintaining awareness of opportunities for expansion, customers, markets, new industry developments and standards.
 Initiated strategy to drive company growth and increase profitability.
 Monitored key business risks and established risk management procedures.
 Implemented a Social Media strategy and curated marketing campaigns.
Business

Responsabilități:

 Completed the project charter outlining scope, goals, resources and timing.
 Developed Project Plans and project schedules.
 Created the work breakdown structure to estimate the effort required for each task.
 Supervised processes in flexo-packaging and developed new strategies to increase team’s working efficiency.
 Implemented new tools in flexo-printing (Flat Top Dot technology)
 Identified the weaknesses in internal manufacturing processes