Domeniul de activitate
Freelance
Limbi străine / Traduceri
Logistică / Depozit / Administrativ
Office / Back-office / Secretariat
Relații clienți / Call centre
Turism / Hotel staff
Despre mine
I am an enthusiastic and hardworking person. Having worked in different fields from tourism to logistics, I've always gave everything I had in order to improve myself and provide good results. Working in a team is of upmost importance for me, however I'm always ready for new challenges.
Experiență (7 ani 1 lună)
Kivork
(Chișinău)
Noiembrie 2022 -
Iunie 2023
(7 luni)
Training department representative
Responsabilități:
Training new hires
Creating training materials
Improving the skills of sales agents by providing comprehensive trainings
Crunchyroll
(Chișinău)
Martie 2022 -
Noiembrie 2022
(8 luni)
Customer service representative
Responsabilități:
Assisting active users with different technical and billing issues
E-commerce support
Communication with users through chat
Epic Games
(Netherlands)
Noiembrie 2021 -
Martie 2022
(4 luni)
Customer support representative
Responsabilități:
Connecting with users through Zendesk
Assisting with technical and billing issues
Proovia
(Chișinău)
August 2020 -
Martie 2022
(1 an 7 luni)
Logistics specialist
Responsabilități:
Building routes and assigning corresponding loads
Expanding the area of operations
Analysis and creation of the company’s strategy for growth
Travod
(Chișinău)
Septembrie 2019 -
Ianuarie 2020
(4 luni)
Business development manager
Responsabilități:
Connecting with prospects and offering the company’s products and services
ITN
(Chișinău)
Februarie 2018 -
Septembrie 2019
(1 an 7 luni)
Sales Agent
Responsabilități:
Connecting with potential customers
Selling flight tickets and assisting with any issues, should they appear
DPS Truck
(Chișinău)
Ianuarie 2017 -
Februarie 2018
(1 an 1 lună)
Truck dispatch
Responsabilități:
Finding loads for drivers in U.S.
Connecting with brokers and negotiating the prices
Acord Travel
(Chișinău)
Februarie 2016 -
Ianuarie 2017
(11 luni)
Business development representative
Responsabilități:
Calling students and offering our services
Presenting our products and services to students in person
Studii (Superioare)
State University of Moldova
Facultatea, specialitatea: International relations
Oraș: Chișinău
Limbi străine
Româna — Expert
Engleza — Expert
Rusa — Expert
Abilități cheie
Ability to learn quickly
Ability to solve problems effectively
Adaptability
Attention to detail and aesthetic sense
Buyer Engagement
Clear and efficient communication
CMS tools
Cold calls
Communication skills
Conflict management
Critical thinking
Customer Relationship Management (CRM)
Emotional intelligence
Empathy
Enthusiasm
Intercultural skills
Listening skills
Motivation
Physical resistance
Precision
Teamwork
Hobby-uri
I'm a musician, playing drums and piano.
