Background: 

As of April 2023, over one million people have fled the war in Ukraine and crossed into the Republic of Moldova. Some 120,000 individuals remain in the country, according to UNHCR, and it hosts one of the highest number of refugees per capita in Europe. Most are women, children or older people, and a third are under the age of 18. Often considered one of Europe’s poorest economies, Moldova experienced record-high inflation in 2022. 

NRC was registered in Moldova in April 2022, with a country office in Chișinău and operations in multiple regions across the country. We implement both directly and through our partners. Our approach prioritizes a partner-led response that builds on the capacity of local civil society actors to deliver programmes and work to support national authorities. Our multi-sectoral portfolio encompasses livelihoods and food security, information, counselling, and legal assistance, Shelter & Settlements, protection from violence, and education programming. As the displacement context in Moldova becomes protracted, we are committed to ensuring that the basic needs of displacement-affected populations are met, prioritizing those with specific needs, and to support individuals on their pathway to self-reliance and durable solutions. 

Under Moldova Shelter and Settlement Core Competency, NRC aims to enhance the living conditions of people affected by displacement, with a particular focus on improving energy efficiency in shelters. This goal is pursued through a hybrid implementation model, which combines cash-based and contractor-led approaches tailored to the unique needs and capacities of each household.

As part of the localization priorities, NRC Moldova fosters partnerships with diverse actors, invests in thematic and institutional capacity strengthening of local actors and encourages cohesive coordination for addressing humanitarian needs and create opportunities/pathways for sustainability of initiatives and organizations. 

Role and responsibilities

The purpose of the Shelter Coordinator position is to implement delegated Shelter project portfolio. The following is a brief description of the role. 

Generic responsibilities:

• Line management of S&S technical officers
• Ensure adherence with NRC policies, tools, handbooks and guidelines as well Government rules and regulations 
• Contribute to Shelter and Settlement strategy development, concept notes, project proposals, budgets and provide input on needs and gaps 
• Manage and implement delegated portfolio of Shelter projects in the left bank (activities, budget, plan of Action, and project documentation) as delegated from the S&SPDM in line with proposals, objectives, strategies and donor requirements while ensuring high technical quality
• Provide regular partners progress reports to S&S PDM and input into Donor reports as requested
• Assist S&S PDM in the development of data management tools and Standard Operating Procedures related to partner implementation in the left bank and ensure proper filing of documents in both hard and soft copies
• Ensure that projects target beneficiaries most in need of protection, explore and asses new and better ways to assist
• Promote and share ideas for technical improvement in relation to both the “hard” and “soft” components of Shelter programming
• Participate in the recruitment of Shelter Officers and provide on the job training as planned to increase the capacity of project staff and transfer key skills; Actively participate in capacity building training, workshops and seminars organized by NRC.
• Assist S&S PDM in the development of workplans for Shelter project activities implemented by the partner in the left bank and ensure that workplans are adhered  through the partners to throughout implementation
• Promote the rights of the refugees in line with the advocacy strategy; Ensure that gender and safe inclusion programming are integrated in the program design and carried out at the field level by all shelter staff
• Collaborate with teams from other CC’s to ensure that project beneficiaries are provided with the full packages of services available through NRC’s programming according to the project participants specific and self-identified needs.

Specific responsibilities:

• Supervise the Shelter and Settlement project implementation team and undertake performance management duties.
• Assist with the development of needs assessments, data collection, project selection criteria and monitoring plan. 
• Assist with the development of community messaging and oversee the planning of community outreach. 
• Responsible for developing training materials for Shelter team and partners as required. 
• Oversee the technical rehabilitation works, undertake monitoring works, and ensure all documentation is compliant to project standards. 
• Assist with the development of the Technical Tender Documentation and coordinate the tender process with Logistics. 
• Assist with the development of Scope of Works (SoW), Bill of Quantities (BoQ), Standard Operating Procedures (SoP) and technical project standards. 
• Support S&S PDM with monitoring the budget expenditure and report deviations. 
• Ensure referrals and complaints from project participants are directed to the relevant referral pathways. 
• Liaise and collaborate with relevant local authorities, local and international NGOs/Agencies and other key stakeholders at community and area level. 
• Plan and supervise distribution activities and ensure NRC Standard Operating procedures are adhered to during distributions. Coordinate with Logistics, Finance, Security and HR as required to ensure that distributions are carried out on time and according to plan. 
• Any other task relevant to the position as requested by the Project Development Manager

Competencies 

Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

 1. Professional competencies 

These are skills, knowledge and experience that are important for effective performance. 

Generic professional competencies for this position: 

• Experience from working in complex and volatile contexts. 
• Project management experience, including management of staff, and team building/motivation. 
• University graduate in engineering, architecture, project management, or related subject. 
• Experience in financial, asset and human resources management, budgeting, and administration. 
• Experience in planning, design, coordination, and implementation of construction projects.
• Experience in successfully managing project or construction teams. 
• Experience in monitoring and documenting project implementation. 
• Proven skills in developing BoQs, SoW, and technical material specification. 
• Ability to prioritize needs and carry out multiple tasks simultaneously.
• Strong communication, interpersonal, analytical and negotiation skills. 
• Strong computer skills, especially in Word and Excel. Knowledge of Microsoft Project and CAD is a plus. 
• Fluency in English and Romanian, both written and verbal. 
• Knowledge of Ukrainian or/and Russian is considered an asset

Context related skills, knowledge and experience: 

• Knowledge of the context in Republic of Moldova or Ukraine is preferred but not mandatory. 
• Previous experience working for humanitarian organizations, specifically in a Shelter nand settlement Programme.

Kindly note that this position is open to candidates who have the legal right to work in Moldova and note that we are unable to provide work permits or visa sponsorships for this position.

Please note that the empty or incomplete applications as well as CVs received via email will not be considered official and will not be processed.

• Job Identification17793
• Job CategoryShelter
• Posting Date04/02/2025, 02:17 PM
• Apply Before04/16/2025, 11:59 PM
• Job ScheduleFull time
• Locations Chisinau