Built by a team of passionate young experts, StarBoost is a marketing agency specialized in supporting entrepreneurs to scale and grow their e-commerce businesses on Amazon. 

We’re looking for a dedicated individual to join our team as a Customer Acquisition/Support Specialist. If customer communication and social media are your drive while working fully remote, and you would like to develop yourself in a very dedicated ambitious growth-oriented team, we need you! Be a part of a fast-paced, growing and supportive team that provides a fun & solid work-life balance. 

RESPONSIBILITIES 

• Researching market for brands from different niches: target customers, competitors, influencers/ celebrities, relevant #hashtags 
• Finding potential leads & sending tailored messages to them 
• Daily communication with customers & customer support 
• Encouraging customers to share their feedback about our products and deal with negative feedback 
• Inputting all data in dedicated databases and keeping them updated and organized daily 
• Finding and arranging giveaways with relevant influencers 
• Planning and following the sales strategy 
• Reporting to the supervisor and to the clients 

REQUIREMENTS 

• Availability to work US hours (full-time: 40 hr/week, 3-11pm GMT+2) & answer clients on rolling basis as they message us on Instagram (sometimes in weekends) 
• Experience in customer support/ online sales/ lead generation/ marketing 
• Fluent English (written and verbal) 
• Strong communication skills (written & verbal) 
• Self-organization, discipline, attention to detail, result oriented 
• Basic Excel and data entry skills 
• Ambitious, driven, highly-motivated, goal-oriented attitude 

COMPENSATION & BENEFITS 

• Commission based salary $750 to $1200+ per month gross, based on your performance (no capping) 
• Fully remote work year-round 
• Work from your phone from anywhere, anytime 
• Professional development, specialized trainings, team buildings & growth opportunities to managerial position 
• Based on performance, additional bonuses are available, including paid vacations by the company 

This will be a remotely administered FULL TIME [40 hr/week] position with an immediate starting date upon hire. You will need to be able to accommodate different schedules and time zones. You will need a quiet workspace with fast internet, a webcam, and a microphone for video. 

To apply for this position, send your CV to [vezi email]corina@starrboost.com, CC: [vezi email]vlada@starrboost.com; and tell us why you want to join us.